Privacy Policy
TLDR: fwd2.ai stores your email address - and nothing more. It uses Google Cloud, OpenAI and Resend as sub-processors.
Last updated: 1 March 2026
This Privacy Policy describes how your personal information is collected, used, and shared when you use the fwd2.ai application, which is provided by Visibl Holdings Limited - a Cayman Islands Company.
1. INFORMATION WE COLLECT
When you use fwd2.ai, we collect the following information:
- Email addresses: Used to manage your account and communicate with you regarding your account.
- OAuth tokens: Used to authenticate and connect your account with third-party services.
2. HOW WE USE YOUR INFORMATION
The information we collect is used in the following ways:
- To provide, operate, and maintain fwd2.ai
- To improve, personalize, and expand fwd2.ai
- To understand and analyze how you use fwd2.ai
- To develop new products, services, features, and functionality
3. SHARING YOUR PERSONAL INFORMATION
We share your personal information with third-party service providers to help us use your personal information, as described above. For example, we use:
- Google Cloud: Processes e-mails you forward to fwd2.ai. The e-mails are not stored.
- OpenAI: Use AI inference on e-mails you forward to fwd2.ai. The e-mails are not stored by OpenAI, and OpenAI is not permitted to train on this data.
- Resend: Manages email communications between you and fwd2.ai. Resend does not store your e-mails.
These third-party service providers are authorized to use your personal information only as necessary to provide these services to us.
4. SECURITY
The security of your personal information is important to us. We implement some security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
5. YOUR RIGHTS
If you are a resident of the European Economic Area (EEA), you have certain data protection rights aimed at allowing you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us.
6. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
7. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@visibl.ai.
Visibl Holdings Limited
Cayman Islands